Real “Voice of the Customer”
Not just a collection tool
We have a voice and customer-centric approach to CX, with technologies, methodologies, and services designed to make it easy for the customers needs to be surfaced and their voices to be amplified throughout organisations, from the front line to the boardroom.
Talk or type
Online Voice is a fresh engagement experience that combines the convenience of online feedback with the rich insight of voice feedback. It allows the customer to give feedback how they want to, whether that is via talking or typing.